Privacy Policy
Privacy Policy for Forever Doggos
At Forever Doggos, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Shopify store or interact with us through any related channels, including social media and email communications. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information: We may collect personal data such as your name, email address, shipping and billing address, phone number, and payment information when you make a purchase, sign up for our newsletter, or contact us.
Device Information: When you visit our site, we automatically collect information about your device, including IP address, browser type, operating system, and time zone. We may also collect data about how you browse our site, including pages viewed and links clicked, using cookies and similar tracking technologies.
Order Information: We collect details related to purchases made on our site, such as product selection, payment information (e.g., credit card details), and order history.
Third-Party Data: We may receive information about you from third-party platforms, such as social media networks or advertising partners, that help us improve your shopping experience and personalize our communications.
2. How We Use Your Information
We use your data for the following purposes:
Order Fulfillment: To process and ship your purchases, manage payments, and provide you with order confirmations and updates.
Customer Support: To respond to your inquiries, handle returns or exchanges, and offer general customer support.
Marketing and Communications: To send you updates, promotional offers, and news about Forever Doggo, if you have opted to receive them.
Personalization: To customize and improve your shopping experience by tailoring product recommendations and advertisements.
Security and Fraud Prevention: To detect and prevent fraudulent activities and unauthorized transactions.
Performance Analysis: To analyze site performance, understand customer behavior, and enhance our services.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
Service Providers: Trusted third-party partners who assist us in running our business (e.g., payment processors, shipping providers, marketing services, and data analytics platforms).
Compliance with Legal Obligations: When required to comply with applicable laws, regulations, or legal processes, we may share your information with law enforcement or other authorized entities.
Business Transfers: In the event of a merger, acquisition, or sale of some or all of our assets, your information may be transferred to the new owners as part of the business transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, maintain your shopping cart, and analyze site usage. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use some features of our site.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example, we may keep your order history to comply with legal obligations or for our record-keeping purposes.
6. Your Rights and Choices
Depending on your location, you may have the following rights related to your personal information:
Access and Correction: You have the right to request access to or correction of your personal data.
Deletion: You may request that we delete your personal information, subject to certain conditions and legal obligations.
Opt-Out: You can unsubscribe from marketing communications by following the "unsubscribe" link in our emails or contacting us directly.
Data Portability: In certain cases, you may request that we transfer your data to another service provider.
To exercise any of these rights, please contact us at privacy@foreverdoggos.com.
7. Data Security
We implement a variety of security measures, including SSL encryption and secure payment gateways, to safeguard your information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Thank you for trusting Forever Doggos. We appreciate your support and are dedicated to protecting your privacy while delivering a tail-wagging shopping experience.